Terms and Conditions

Effective 22nd February 2011

Privacy Policy

Quake Help takes your privacy seriously and we are committed to protecting your personal information.

Quake Help Profiles

We require you to provide us with information at the time you register, your first name, last name, and email address and if you desire a photo so that we can verify who you are and provide you our service.

IP address

Your IP address may be stored on our servers in logs to help diagnose problems, for security reasons, to analyse trends, administer the site, and gather information. The information gathered is anonymous and cannot be traced back to an individual user.

Comments, Feedback and Submissions

The team at Quake Help welcomes your feedback regarding this web site, as well our services. Any information, concepts, ideas, materials, suggestions or comments sent to us will not be treated as confidential information and by submitting such information you are granting us an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever.

Accessing and updating personal information

When you use Quake Help services, we provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. As with any secure service you will need to satisfactorily identify yourself to us before we can process your request. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Protecting your information

Quake Help takes all reasonable and appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data. Beyond this we urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a slight risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Restricted Access

We restrict access to personal information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we remain dependent on you guys to update or correct your personal information when necessary. This website has security measures meant to prevent loss or alteration of the information. This is however not a guarantee that the information you post will not be altered or deleted from our website, but all reasonable measures have been taken to prevent this from happening.

Privacy Act 1993

Every time we collect or otherwise deal with your personal information, we will comply with all principles contained in the Privacy Act 1993. All of the personal data we receive is kept private and confidential and will not be shared with any third parties without your express permission.

Purpose of Use

We will not collect or use your private information for purposes other than those described in this Policy without your prior consent.

Addressing Concerns

Quake Help intends to regularly review its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Policy or Quake Help’s treatment of personal information by contacting us through the website.

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Policy in an archive for your review.
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at

Quake Help Terms of Use

By using the quakehelp.co.nz web site, “Service” a hosted service of “Quake Help Limited” or “we”. You agree to be bound by the following terms and conditions ("Terms of Use"), which includes our Privacy Policy.
Your use of the Service constitutes your acceptance of these Terms of Use. By agreeing to these Terms of Use, you also agree to the terms and conditions of any license agreement(s) that affect or are affected by the Service.

You understand and agree that:

You are responsible for any activity that occurs under your registered member name.
You are responsible for keeping your password secure.
Quake Help reserves the right to change the value of Quake Help rewards at any time.
You must not abuse, harass, threaten, impersonate or intimidate other Quake Help users.
You may not use the Quake Help service for any illegal or unauthorised purpose.
You are solely responsible for your conduct and any data, text, information, screen names, graphics, photos, profiles, audio and video clips, jobs, links ("Content") that you submit, post, and display on the service.
You must not modify, adapt or hack quakehelp.co.nz the “Site:” or modify another website so as to falsely imply that it is associated with the site
You must not create or submit unwanted email or messages ("Spam") to Quake Help or its members.
You must not transmit any worms or viruses to Quake Help or its members.
You must not, in the use the Service to violate any laws or regulations, including but not limited to copyright laws.
Quake Help reserves the right to withdraw without notice any content that may in Quake Help’s view be in breach of any clause of this agreement or of any law or regulation.
Violation of any of these agreements will result in the termination of your quakehelp.co.nz account.
Quake Help can email all users with offers from our partners.
You can cancel your account at any time by using the Contact us page.
You understand and agree that you use the service at your own risk.
You agree that if you accept any task promoted through the Service, that you will, in undertaking that task, abide by your relevant Tertiary Institution Code of Conduct, any policies or directions issued by Quake Help from time to time, and all laws and regulations, including those relating to Health and Safety, if applicable

We reserve the right to:

Modify the service for any reason, without notice at any time.
Alter these Terms of Use at any time. If the alterations constitute a material change to the Terms of Use, we will notify you.
Refuse to provide the Service to anyone for any reason at any time.
Reclaim usernames, profiles, groups or events on behalf of businesses or individuals that hold legal claim or trademark on those usernames.
Change the points value of Quake Help rewards, remove rewards from the site at any time.
Quake Help points have no monetary value and cannot be redeemed for cash.
Remove content from the Service. In its sole discretion, Quake Help may (but is not required to) remove content from any account utilising the Service that Quake Help deems potentially:

A violation of any Quake Help policy, including these Terms of Use;
Harmful, threatening, false, libellous, defamatory, or otherwise objectionable; Subject to copyright and/or trademark laws or protection; obscene or otherwise objectionable or violates any party's intellectual property or in violation of other applicable laws, rules or regulations.
In the event Quake Help is required to remove content, Quake Help may, in its discretion, terminate or deny access to and use of the Service by the owner of the account within which such content is located.

Rights of Ownership

Intellectual Property:

Subject to and conditional upon your compliance with the following Quake Help grants to you a non-transferable, non-exclusive licence to access and use the Site for your own viewing and if a registered Member for the purpose of using the Services provided on the Site.
You must not copy, reproduce, recompile, decompile, disassemble, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit, or in any way exploit any part of the Site without our prior written consent.
Any modification of the Site content would be a violation of our copyright and other proprietary rights and you must not offer any part of the Site for sale or distribute it in any way, including, but not limited to, a hyperlink frame, or a computer network without our prior written consent.
The Site, its content and the information contained within the Site must not be used to construct a database of any kind. The Site, its content and the information contained within the Site must not be stored (in full or in any part) in databases for access by you or any third party or to distribute any database services containing all or part of the service.
Under no circumstances may you make any commercial use of The Site, its content and the information contained within the Site without our express written consent. Further, Any rights not specifically granted in this Agreement are reserved to us and you do not acquire, by implication or otherwise, any right in or title to any Intellectual Property. The limited licence does not cover access to and use of information or Intellectual Property owned by third parties which appears on the Site.

Copyright:

Any information and materials u you upload to the Site or otherwise provide to Quake Help become the property of Quake Help, subject to your rights to privacy and ownership of the intellectual property in such information and materials. You can remove your profile at any time by deleting your account.

Quake Help undertakes to obey all relevant copyright laws. We will review all claims of copyright infringement received and remove content deemed to have been posted or distributed in violation of any such laws. To make a claim, please provide us with the following:

Physical or electronic signature of the copyright owner or the person authorized to act on its behalf.
Description of the copyrighted work claimed to have been infringed.
Description of the infringing material and information reasonably sufficient to permit Quake Help to locate the material.
Your contact information, including your address, telephone number, and email.
Statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
Statement that the information in the notification is accurate, and, under the pains and penalties of perjury, that you are authorised to act on behalf of the copyright owner.

Trademarks:

Quake Help, and all other trademarks, service marks, graphics and logos used in connection with the Service are trademarks or registered trademarks of Quake Help Limited or Quake Help’s licensors.
Other trademarks, service marks, graphics and logos used in connection with the Service may be the trademarks of third parties.
Your use of the Service grants you no right or license to reproduce or otherwise use any Quake Help or third-party trademarks and you acknowledge that you have no ownership rights, in and to any of these names and marks.
You must not use the Site, trademarks, trade names, or service marks in any manner which creates the impression that such names and marks belong to, or are associated with you, or are used with our consent, unless we have given prior written consent.

Disclaimer of Warranty:

The Site and its content are provided on an "as is" basis without any warranties of any kind. Quake Help and its owners, suppliers and licensors make no representations or warranties, express or implied, including but not limited to warranties about the accuracy, reliability, completeness, or timeliness of the Quake Help content, services, software, text, graphics, and links.
Quake Help does not warrant that the Site will operate error-free or that the Site and its servers are free of computer viruses or other harmful mechanisms. if your use of any of the Site or its content results in the need for servicing or replacing equipment or data, Quake Help is not responsible for those costs.
You understand and agree that you download from, or otherwise obtain content and services through, the Service at your own discretion and at your own risk, and that Quake Help and its owners, suppliers and licensors will have no liability or responsibility whatsoever for any damage (whether to your computer system, data or otherwise) that results from the download or use of such content or services.

Limitation of Liability:

In no event will Quake Help or any of its owners, suppliers or licensors be liable to you or any other party for any direct, indirect, special, consequential or exemplary damages, regardless of the basis or nature of the claim, resulting from any use of the Service, or the contents thereof or of any hyperlinked website, , or any task advertised on the Site and performed by you, including without limitation any lost profits, business interruption, loss of data or otherwise, even if Quake Help, its suppliers and its licensors were expressly advised of the possibility of such damages. In no event will the aggregate liability for any and all of your claims against.

Changes to this policy:

Quake Help may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your Quake Help account or by placing a prominent notice on the Site.

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